Record an immunisation and work the AIR backlog
Record a vaccination on the patient's record with everything the Register needs, then clear the AIR backlog — which today means submitting through the AIR portal yourself and telling Curaeon you did.
Before you start
Immunisations are part of the Nurse role as well as the Clinician role, so a practice nurse can do all of this (KB-034 — Choose the right role and permissions for a new staff member). A nurse's dashboard under Reports shows their clinics, immunisations and the AIR backlog.
Important: Curaeon does not currently send immunisations to the Australian Immunisation Register. The manual says so plainly: immunisations are recorded to a worklist and submitted through the AIR portal by hand. An integration is planned once portal access is granted; there is no date to give you. Until then, nothing leaves Curaeon for AIR unless a person does it (KB-058 — What Curaeon connects to Services Australia today (AIR, IHI, PBS authorities, Medicare, MyMedicare), and the manual workaround for each).
Record an immunisation
- Open the patient's record.
- Open Immunisations.
- Record the vaccine, the batch, the site, the route, and who administered it.
- Save. The immunisation now appears on the patient's Immunisations tab, marked as awaiting submission to AIR, and on the practice's AIR backlog.
Vaccine stock and cold-chain records are held in Settings. Curaeon also keeps lists of the patients given a particular vaccine batch and of patients caught in a cold-chain breach, so a recalled batch or a failed fridge does not mean reading every record.
Work the AIR backlog
- Open the AIR backlog. It lists every immunisation awaiting submission to the Register.
- Submit each one through the AIR portal, exactly as your practice did before Curaeon.
- Back in Curaeon, record against the immunisation that it has been submitted. It leaves the backlog.
Tip: Work the backlog in one sitting rather than one patient at a time — the portal sign-in is the slow part, and the backlog is built to be cleared as a batch.
A backlog that says "N left out"
If any patient's record is restricted to named staff and you are not one of them, the AIR backlog leaves their rows out and says how many it left out, so the list never looks finished when it is not. The count on the list still includes those rows, because it describes the practice. Someone named on the restriction submits those (KB-061 — Restrict a patient's record, and open one in an emergency).
If something looks wrong
- An immunisation is missing from the backlog. Check the patient's Immunisations tab — if it is not marked as awaiting submission, someone has already recorded it as submitted; the Audit log shows who.
- A patient you vaccinated is not on the batch list. The batch was not recorded against their immunisation. Correct the record.
Where the manual is silent
The manual does not name the control that marks an immunisation as submitted, say where in Settings vaccine stock and cold-chain records live, describe how a cold-chain breach is recorded, or say what happens to an immunisation recorded in error. If you hit any of these, raise a ticket under Clinical software.
Still stuck? Raise a ticket at support.curaeon.com.au or call 1300 XXX XXX. If your clinic can't see patients right now, call and choose option 1. Support is staffed Monday to Friday, 8:00–18:00 Sydney time; outside those hours a call or text to the same number is answered on a best-effort basis.
Related articles
- KB-058 — What Curaeon connects to Services Australia today (AIR, IHI, PBS authorities, Medicare, MyMedicare), and the manual workaround for each — What Curaeon connects to Services Australia today (AIR, IHI, PBS authorities, Medicare, MyMedicare), and the manual workaround for each
- KB-034 — Choose the right role and permissions for a new staff member — Choose the right role and permissions for a new staff member
- KB-061 — Restrict a patient's record, and open one in an emergency — Restrict a patient's record, and open one in an emergency